Privacy Policy

Subwave Internet Schulthess (“we”, “us”, “our”) operates concentric-watch.com. We take the protection of your personal data seriously and comply with applicable Swiss and European data protection law (Swiss DSG / GDPR).

When you place an order or contact us, we collect:

• Name and delivery address
• Email address and phone number (optional)
• Payment information (processed by Stripe or PayPal — we do not store card data)
• Order history and communication history

When you visit our website, we may collect anonymised usage data (pages visited, device type, country) via analytics tools.

• To process and fulfil your order
• To send order confirmation and shipping updates
• To respond to your enquiries
• To send newsletters (only with your explicit consent)
• To improve our website and services

We share data only where necessary to fulfil your order:

• Stripe / PayPal — payment processing
• Swiss Post — shipment and delivery
• WooCommerce / WordPress — store platform
• Google Analytics — anonymised usage analytics (IP anonymisation enabled)

We do not sell your data to third parties.

We use essential cookies for the shop to function (cart, session). Analytics cookies are only set with your consent. You can manage cookie preferences at any time via your browser settings.

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to processing or request restriction
• Data portability (receive your data in a structured format)
• Withdraw consent at any time (e.g. unsubscribe from newsletters)

To exercise these rights, email info@concentric-watch.com.

Order data is retained for 10 years as required by Swiss commercial law. Newsletter subscriptions are held until you unsubscribe. You may request deletion of any data not subject to a legal retention obligation.

Data controller: Daniel Schulthess, Basel, Switzerland.
Email: info@concentric-watch.com